Effective Date: 01/05/2025

At Namsessence, we are committed to delivering your beauty essentials safely and promptly. This Shipping Policy outlines the terms and conditions related to the shipment of products ordered through our website.

1. Shipping Locations

We currently ship across global. For international shipping requests, please contact our support team at info@namsessence.com.

2. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time & Delivery

• Standard Shipping: Delivered in 4–7 business days

• Express Shipping (if available): 1–3 business days
  Delivery times may vary based on your location and any unforeseen logistics delays.

4. Shipping Charges

• Free shipping on orders above ₹500.

• Orders below this threshold will incur a flat shipping fee of ₹50.

5. Order Tracking

Once your order is shipped, a tracking number will be sent to your registered email or phone. You can use this to monitor the delivery status on the courier’s website.

6. Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Please contact us within 48 hours of the expected delivery or receipt.

• In case of a damaged parcel, provide photos and order details for faster resolution.

7. Incorrect Shipping Address

Please ensure your shipping details are correct at checkout. Namsessence is not responsible for delays or losses caused by incorrect or incomplete addresses.

8. Contact Us

For any shipping-related queries, reach out to:

☺️Name: Srushti Dhanaji Pawar
📧 Email: info@namsessence.com
📞 Phone: +91 77389 37053